Refund Policy
Refund Policy for Consulting Services
At Faithful Food Solutions LLC, we are committed to delivering high-quality consulting services and ensuring client satisfaction. However, due to the nature of our work, we maintain the following refund policy:
Non-Refundable Services
All consulting services, once rendered, are non-refundable. This includes:
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Strategy sessions
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Coaching calls
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Written reports or deliverables
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Time-based engagements (hourly, daily, or project-based)
Cancellation & Rescheduling
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Clients may cancel or reschedule appointments with at least 24 hours’ notice.
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Cancellations made with less than 24 hours’ notice may incur a 50% cancellation fee.
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Missed appointments without notice are non-refundable.
Deposits & Prepayments
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Deposits or prepayments made to secure services are non-refundable, unless cancellation occurs within 48 hours of payment and no services have been rendered.
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If services are canceled by the consultant due to unforeseen circumstances, a full refund will be issued.
Dissatisfaction & Disputes
If you are dissatisfied with the service provided, please contact us within 7 days of delivery of services. We will review your concerns and may offer:
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A partial refund
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A complimentary follow-up session
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Credit toward future services
Exceptions
Refunds may be granted at our discretion in cases of:
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Technical errors or double billing
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Service not delivered as agreed in writing